Refund policy
To be eligible for a return, items must be:
- Unused and in their original condition
- In the original packaging
- Free from damage caused after delivery
For hygiene and safety reasons, items that have been used may not be eligible for return.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos or videos of the product
We will review your request and work with you to provide an appropriate replacement or refund.
Refunds
Once your return is received and inspected, we will notify you of the status of your refund.
If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for your bank or payment provider to process the refund.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Non-Returnable Items
For health and hygiene reasons, certain used toddler feeding products may not be eligible for return.
How to Start a Return
To request a return or refund, please contact us at:
Email: todllersyou@gmail.com